Intercultural Sensitivity Among In-Service Teachers in Greece: A Nationwide Survey Using the Intercultural Sensitivity Scale

Ioannis Karras (1) , Ioannis Themelis (2)
1. (a) Department of Foreign Languages, Translation and Interpreting, Ionian University, Corfu, Greece
(b) School of Humanities, Hellenic Open University, Patras, Greece
2. (a) Department of Secondary Education, Ministry of Education of Greece, Chalcis, Greece
(b) School of Humanities, Hellenic Open University, Patras, Greece

Abstract

This study aims to examine the intercultural sensitivity (IS) of in-service teachers in Greece by providing a nationwide profile across the five dimensions of the Intercultural Sensitivity Scale (ISS). Addressing a gap in previous Greek research, which has largely focused on pre-service teachers, specific specializations, or geographically limited samples, the study investigates whether Greek teachers’ intercultural sensitivity is balanced across dimensions and how selected demographic factors relate to their IS levels. Methodologically, the study employed a quantitative, cross-sectional survey design. Data were collected from 409 in-service teachers working in primary and secondary education across all 13 administrative regions of Greece, using the ISS and a supplementary demographic questionnaire. The findings revealed that teachers reported a generally high level of overall intercultural sensitivity. However, the dimensional analysis indicated a clear values–confidence imbalance: participants scored highest on Respect for Cultural Differences but lowest on Interaction Confidence. This suggests that, although teachers demonstrate strong positive attitudes toward cultural diversity, they report comparatively lower confidence in managing intercultural interactions. Furthermore, postgraduate qualifications and non-urban residency were associated with higher levels of intercultural sensitivity, while other demographic variables showed more limited or inconsistent effects. The study concludes that Greek in-service teachers possess a strong affective foundation for intercultural education, but practical interactional confidence remains less developed. These findings imply that teacher training and professional development should move beyond reinforcing positive attitudes and place greater emphasis on experiential, skills-based approaches that strengthen teachers’ confidence and effectiveness in culturally diverse classrooms.

Article Highlights:
  • Nationwide survey examined Greek in-service teachers’ intercultural sensitivity.
  • Teachers reported high overall intercultural sensitivity across ISS dimensions.
  • Respect for Cultural Differences scored highest among Greek teachers.
  • Interaction Confidence scored lowest, showing a values–confidence imbalance.
  • Findings support skills-based teacher training for intercultural classrooms.

Article information

Section
Articles
Submitted
12 February 2026
Accepted
17 April 2026
Published
22 May 2026
Corresponding author
Ioannis Karras
DOI

https://doi.org/10.36923/jicc.v26i2.1439

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How to Cite

Karras, I., & Themelis, I. (2026). Intercultural Sensitivity Among In-Service Teachers in Greece: A Nationwide Survey Using the Intercultural Sensitivity Scale. Journal of Intercultural Communication, 26(2), 52-65. https://doi.org/10.36923/jicc.v26i2.1439

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Authors

Ioannis Karras
karrasid@gmail.com (Primary Contact)
Ioannis Themelis
Author Biographies

Ioannis Karras

Dr. Ioannis Karras is Professor of Applied Linguistics and Intercultural Communication at Ionian University, Greece. He holds a B.A. in English and a B.A. in Linguistics from the University of Calgary, Canada; an M.Ed. in TEFL from the Hellenic Open University (Greece); an M.Sc. in Intercultural Communication from the University of Warwick (UK); and a PhD in Applied Linguistics from the National and Kapodistrian University of Athens, Greece. He has over 27 years of teaching experience in applied linguistics, TEFL methodology, and intercultural communication across undergraduate, master’s, and doctoral programs. Moreover, he has lectured as a visiting professor and invited speaker at universities worldwide, delivered numerous keynote and conference presentations, and conducted seminars and workshops for national and international audiences. He has (co-)authored and edited several books, as well as book chapters and articles published in peer-reviewed journals and conference proceedings, in the areas of his scholarly expertise.

Ioannis Themelis

Dr. Ioannis Themelis is a linguist specializing in Phonetics and Sociolinguistics. As an ELT Coordinator and an adjunct academic staff member at the Hellenic Open University, he has extensive experience in language education. His research includes speech production, phonetic variation, and intercultural approaches to teaching. He has lectured at major institutions, including Aristotle University of Thessaloniki and the University of the Peloponnese. A published author and reviewer for international journals, he actively contributes to linguistic scholarship. His expertise extends to European education programs, having served as an Erasmus+ Ambassador. He is particularly interested in the role of fairy tales in young children's education, focusing on their linguistic and cultural impact. His work combines theoretical research with practical applications in early language learning.

How to Cite

Karras, I., & Themelis, I. (2026). Intercultural Sensitivity Among In-Service Teachers in Greece: A Nationwide Survey Using the Intercultural Sensitivity Scale. Journal of Intercultural Communication, 26(2), 52-65. https://doi.org/10.36923/jicc.v26i2.1439

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