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Open Access Article Intercultural Communication

Understanding Intercultural Experiences of Chinese Graduate Students at U.S. Universities: Analysis of Cross-Cultural Dimensions

Elena V. Chudnovskaya, Diane M. Millette
1-12
Abstract Views : 7167
Download :2001
10.36923/jicc.v23i1.81

Abstract: The purpose of this study was to analyze the experience of international graduate Chinese students in the U.S. The methodology included a focus group (n=8) and personal interviews (n=8) conducted at a southeastern university. This study revealed how international Chinese students dealt with differences in expectations for the classroom environment, excellence in schoolwork, and nonverbal norms during their time studying in the U.S. Gender... [...] Read more

Open Access Article Intercultural Communication

Indulgence Versus Restraint: Exploration of A New Cultural Dimension in Context

Elena Chudnovskaya, Laura L.S. O’Hara
41-52
Abstract Views : 12544
Download :2289
10.36923/jicc.v22i2.54

Abstract: This study examines the intercultural experiences of eight Danish expatriates in Russia. In-depth interviews revealed three characteristics of Hofstede’s dimension: Indulgence verses Restraint (IVR). This study allows us to understand communication between restrained cultures (e.g., Russia) and indulgent cultures (e.g., Denmark). This carries implications for specific and in-depth workplace training to help managers improve intercultural... [...] Read more

Open Access Article Organizational Culture

Emotional Culture, Communication Climate, and Creative Idea Withholding: A Curvilinear Perspective

Ahmad Adeel, Sajid Mohy-ud-din, Kaleem Ahmed, Kamel Dhay
39–51
Abstract Views : 825
Download :206
10.36923/jicc.v26i2.1441

Abstract: Creative idea withholding constitutes a significant yet insufficiently examined obstacle to organizational innovation, as unexpressed ideas cannot be evaluated or implemented. Although previous research has generally depicted emotional environments as uniformly advantageous for creativity and voice, recent perspectives indicate that emotional norms may also restrict expression by fostering self-censorship. Drawing on emotional culture theory,... [...] Read more

Open Access Article Intercultural Communication

Cross-Cultural Adaptation and the Performance of Sino-Indonesian Joint Ventures: An Empirical Study

Bing CHI, Xiang Gao
38-55
Abstract Views : 5964
Download :1535
10.36923/jicc.v24i4.972

Abstract: China has emerged as Indonesia's largest trading partner, creating new opportunities for bilateral economic cooperation. However, challenges related to cultural differences in joint ventures have become increasingly important. Improving cross-cultural adaptability and joint venture performance is crucial to strengthen collaboration and exchange. This study aims to explain the theory of cross-cultural adaptation in joint ventures, establishing... [...] Read more

Open Access Article Intercultural Communication

From Perceived Rise To Increased Visibility: Intercultural Communication And Visibility Regimes of School Bullying In Kazakhstan

Yermek Buribayev, Zhanna Khamzina
84-92
Abstract Views : 1058
Download :592
10.36923/jicc.v26i1.1377

Abstract: Recent public debates in Kazakhstan increasingly frame school bullying as a growing problem. This study examines how this perception of increase is produced and interpreted within a bilingual Kazakh–Russian communicative context. Drawing on a qualitative corpus collected in 2025—comprising 18 focus group discussions, 100 semi-structured expert interviews, and 154 pre-discussion questionnaires—the study traces communicative repertoires and... [...] Read more

Open Access Article Intercultural Communication

Intercultural Communication in the Japanese Language Classroom in Singapore: A Comparison of Students’ and Teachers’ Perceptions

Lai Siew Hoon , KATO Tomiko
1-11
Abstract Views : 592
Download :286
10.36923/jicc.v8i1.453

Abstract: Exploring the communicative behavior of teachers and students in the Japanese language classroom in Singapore is one important way of looking at intercultural communication between Japanese and Singaporeans. Ease in effective communication is often hindered by differences in expectations resulting in communication gaps. In this study, attempts were made to explore the differences in perceptions held by students and Japanese teachers of (i) a... [...] Read more

Open Access Article Intercultural Communication

Perceived Expressive Reduction in German: Identity, Affect, and Social Relations among Highly Educated Hungarian Migrant Women in Vienna

Eszter Balogh, Zsuzsanna Szvetelszky, Virág Hajnal, Jázmin Szonja Ábrahám, Judit T. Nagy
128-142
Abstract Views : 95
Download :28
10.36923/jicc.v26i2.1489

Abstract: This article examines how highly educated Hungarian migrant women living in Vienna perceive the differences between the expressive possibilities available to them in Hungarian and the communicative possibilities they experience in German and how these differences relate to their identity, emotions, social relationships, and tendencies toward self-segregation. The study is based on a qualitative secondary discourse analysis of 25 anonymised... [...] Read more

Open Access Article Communication

Exploring the Persuasiveness of Valenced Fake News: A Construal-Level Theory Perspective

Olga Novoselova, Judit Simon, Ildikó Kemény, Lóránt Dénes Dávid
156-172
Abstract Views : 1268
Download :612
10.36923/jicc.v24i4.958

Abstract: This study explores how fake news messages impact readers’ perceptions of credibility. By combining valenced framing and construal-level theory, the research examines how temporal, spatial, and mental construal dimensions can moderate the relationship between fake news and credibility. A quantitative method was adopted, applying repeated-measures ANOVA analysis. To measure framing effects, 16 negative and 16 positive fake news stories about... [...] Read more

Open Access Article Intercultural Communication

The Use of Taboo Language in Tshivenḓa: Cultural Restrictions, Social Implications, and Changing Perspective

Mudau Mbulaheni
167-189
Abstract Views : 1767
Download :489
10.36923/jicc.v25i3.1148

Abstract: This study examines the use and perception of taboo language in Tshivenḓa-speaking communities, with a focus on how cultural norms, social expectations, and digital communication shape linguistic behaviour. The aim is to explore the social and generational dynamics influencing taboo expressions, particularly in the context of evolving communication norms brought about by modernisation and social media. Rooted in Sociolinguistic Theory, the... [...] Read more

Open Access Article Intercultural Communication

The blindspots and biases of intercultural communication studies: A discussion on episteme and doxa in a field

Jonas Stier
1-09
Abstract Views : 775
Download :528
10.36923/jicc.v10i3.514

Abstract: As with other evolving fields within the realms of science the ontological assumptions and epistemological aspirations of intercultural communication studies are matters of debate and disagreement. Differently put, the very point of take-off from which studies in this field are conducted is seldom scrutinized. This being said, this paper identifies and discusses a number of blindspots and biases of intercultural communication studies – e.g.... [...] Read more

Open Access Article Organizational Culture

Cross-Cultural Career Paths: Analyzing Traditional and Boundaryless Orientations Among Expatriates in Saudi Arabia's Banking Sector

Saeed T. Alshahrani
104-118
Abstract Views : 1687
Download :434
10.36923/jicc.v24i3.887

Abstract: This study aimed to investigate differences in dominant career orientations between self-initiated expatriates (SIEs) and company-assigned expatriates (AEs). Schein’s career model provides a theoretical framework to investigate differences in career preferences and orientations between SIEs and AEs. This paper builds career constructs by dividing the eight career anchors into two groups (boundaryless and traditional-oriented anchors). The... [...] Read more

Open Access Article Special Collections The Role of Artificial Intelligence...

Digitally Mediated Communication of Emojis By Visually Impaired Users: The Case of Sarcastic WhatsApp Messages

Fahad Alzahrani , Radwa Elshemy
58-65
Abstract Views : 2325
Download :781
10.36923/jicc.v23i2.187

Abstract: In today’s digital age, emojis have come to compensate for the nonverbal cues that speakers use to communicate their attitudes or emotions as they speak, and hence become an essential element of online communication. In the realm of WhatsApp, where written conversations with an immediacy level close to that of spoken are supported, an ironic or sarcastic message is likely to be misunderstood, as it involves decrypting a meaning that often... [...] Read more

Open Access Article Linguistics and Language

Global English versus local language during a sojourn abroad: A narrative study

Anna Szczepaniak-Kozak, Emilia Wąsikiewicz-Firlej, Hadrian Lankiewicz
53-63
Abstract Views : 3478
Download :836
10.36923/jicc.v22i2.58

Abstract: This paper investigates the interplay between language and intercultural communication with a special focus on the importance of working knowledge of foreign languages other than English for a satisfactory experience during longer sojourns abroad. Its authors present a revised understanding of the role of lingua franca English and a local language (here Polish) in intercultural relationships, especially the crucial influence of local... [...] Read more

Open Access Article Communication Intercultural Communication

Communication Efficacy as a Mechanism for the Chilling Effect on Complaint Avoidance A Cross-cultural Comparison of American and Chinese Romantic Relationships

Yachao Li, Jennifer A. Samp
1-15
Abstract Views : 838
Download :265
10.36923/jicc.v19i1.778

Abstract: Complaint avoidance is a common response to relational conflict; yet, it can cause adverse personal and relational consequences. This study examined cultural (i.e., U.S. versus China) and relational (i.e., relational power, communication efficacy) factors predicting complaint avoidance. Hypothesizing that Americans engage in less complaint avoidance than Chinese (H1), relational power negatively predicts complaint avoidance via communication... [...] Read more

Open Access Article Intercultural Communication

The Relationship between Individualism / Collectivism Consultation and Harmony Needs

Rebecca Merkin
1-17
Abstract Views : 1822
Download :3682
10.36923/jicc.v15i3.704

Abstract: This study examines how individualism and collectivism impact the need for consultation versus harmony respectively and whether they underlie direct and indirect communication during face-threatening situations. A MANCOVA design was employed testing individualism/collectivism, while controlling for social desirability, on consultation expectations and harmonious facework strategies from self-report questionnaires (n = 654) collected in the... [...] Read more

Open Access Article Intercultural Communication

Interculturalised Japanese Logic and Values in the Aftermath of the March 2011 Crisis

Renate Link
1-11
Abstract Views : 547
Download :387
10.36923/jicc.v12i1.591

Abstract: This paper examines the notions of Western versus Eastern logic by taking a closer look at the Japanese mindset giving examples from fields ranging from superstition to hygiene. Based on this evaluation, the ten major concepts of Japanese society are explained and analysed with the help of intercultural dimensions by researchers such as Hall, Hofstede and Trompenaars & Hampden-Turner together with empirical examples from cross-cultural... [...] Read more

Open Access Article Intercultural Communication

Cultural Fluency as a Guide to Effective Intercultural Communication: The Case of Japan and the U.S.

Yukiko Inoue
1-13
Abstract Views : 2423
Download :1344
10.36923/jicc.v7i3.444

Abstract: Intercultural communication serves a vital role in that it can forestall miscommunication and misunderstanding. Because of increased intercultural contact and interdependence, people in the world are forced to "rethink" intercultural communication in order to acquire effective intercultural communication competence. The present paper provides a critical discussion of the conceptualization of intercultural communication and the commonly... [...] Read more

Open Access Article Intercultural Communication

The Cultural Difference In Nonverbal Expressivity Is Moderated By The Extent of Subjective Self-Construal: A Two-Study Examination Targeting Japanese And Korean Individuals

Youngsun Yuk, Mariko Kikutani
142-152
Abstract Views : 2319
Download :509
10.36923/jicc.v26i1.1389

Abstract: This research comprises two studies that examined cultural differences in nonverbal expressivity between Japan and Korea. While prior research has highlighted East–West contrasts, less attention has been given to distinctions within collectivistic cultures. Employing the psychological construct of self-construal (subjective, objective, and autonomous selves), which is thought to distinguish Japanese and Korean cultures, we investigated how... [...] Read more

Open Access Article Intercultural Communication

Filipino Americans and the Glass Ceiling: A Quantitative Analysis of Cultural Adherence, Assertiveness, and Management

Abby Hamilton, Daniel G. J. Kuchinka
66-76
Abstract Views : 6127
Download :1243
10.36923/jicc.v22i4.45

Abstract: With a sample of 473 Filipino Americans in 35 states in the United States, this quantitative study was designed to investigate factors which surround Filipino Americans’ glass ceiling challenges in attaining higher-level positions in the workplace. The investigation explored the related variables, including years of management experience, adherence to two dimensions of Filipino cultural values (interpersonal norms and conservatism), and... [...] Read more

Open Access Article Education

Education as a Strategic Domain of National Security Culture in the Information Age: A Qualitative Scoping Review

Olena Makarchuk, Olena Нrechanovska, Liudmyla Hetmanenko, Viktor Rovnyi, Nina Petrukha
26-38
Abstract Views : 1060
Download :197
10.36923/jicc.v26i2.1429

Abstract: National security culture has emerged as an important factor shaping state behavior in contemporary international relations. In the current geopolitical environment, culture increasingly functions as a dimension of warfare and of national security, including information security. Drawing on a qualitative scoping review and grounded-theory-informed coding within a constructivist framework, this article examines the role of culture in the... [...] Read more

Open Access Article Education

EFL College Programmes In Egypt And Saudi Arabia: Advantages And Difficulties In Intercultural Instruction

Mohamed Amin Mekheimer, Abdulaziz Fageeh
128-143
Abstract Views : 2155
Download :684
10.36923/jicc.v24i2.646

Abstract: The present study evaluated faculty and student perceptions of the challenges and benefits of intercultural and multicultural education in EFL college classrooms. Using the descriptive approach through survey, the study further investigates the benefits and barriers to inter/multicultural education in Egypt and Saudi Arabia, including content integration, acculturation pedagogy, and the incorporation of cultural knowledge in English as a... [...] Read more

Open Access Article Intercultural Communication

A Cross-Cultural Analysis of Graduation in Editorials: Force and Focus in Saudi and American Persuasive Discourse

Mohammed Ahmed Mohammed Alzahrani
12-24
Abstract Views : 991
Download :354
10.36923/jicc.v26i2.1423

Abstract: This study presents a contrastive analysis of the Graduation subsystem within Appraisal Theory, examining the strategic deployment of Force and Focus resources in newspaper editorials from two sociocultural contexts: Saudi Arabia (Asharq Al-Awsat, Arabic) and the United States (The New York Times, English). While existing Appraisal research has largely emphasized Attitude and Engagement, the role of Graduation in shaping persuasive discourse... [...] Read more

Open Access Article Intercultural Communication

Forced-Migrant Women’s Intercultural Communicative Competency Development in German as a Second Language

Bohdana Heick (Labinska), Daniel Walter
1-11
Abstract Views : 1061
Download :364
10.36923/jicc.v26i2.1420

Abstract: The development of Intercultural Communicative Competence (ICC) has become a central component of successful second language (L2) use and social participation for all L2 learners. This is especially relevant for minoritized groups and forced migrants (i.e., refugees), as the social spaces they navigate produce challenges that traditional L2 learners may not face, and the stakes for their ability to effectively communicate are extremely high,... [...] Read more

Open Access Article Communication Linguistics and Language

Online Pravda’s Communicative Intentions Regarding the War in Ukraine: A CDA-Based Study of the Website’s Opinion Articles

Mohammed El-Astal, Abdulaziz Al-Mutawa
26-36
Abstract Views : 1643
Download :356
10.36923/jicc.v24i2.575

Abstract: This research paper, based on Critical Discourse Analysis (CDA), aimed to uncover how the opinion articles published on Pravda.ru discursively depicted the war in Ukraine and the parties involved. To achieve this, two elements of CDA analysis, namely presupposition and structural opposition, were examined. The first element was scrutinized to determine how Pravda.ru depicted the war in Ukraine (RQ1), while the second element was analyzed to... [...] Read more

Open Access Article Intercultural Communication

News Media Coverage of The South African BRICS Summit Through Indigenous Languages: A Framing Analysis of SABC Mafhungo X Account

Fulufhelo Oscar Makananise
17-28
Abstract Views : 4395
Download :659
10.36923/jicc.v25i1.1006

Abstract: For several decades, the use of the internet to frame stories has posed significant challenges for conventional media houses globally, including in South Africa. Moreover, what remains largely unexplored is the impact of using Indigenous languages to cover international events on social media platforms in South Africa. To address this research gap, this study examines the framing strategies employed by the South African Broadcasting... [...] Read more

Open Access Article Communication

A Contemporary Adaptation of Shakespeare’s Plays in Al Bassam’s The Arab Shakespeare Trilogy

Muawiyah Yassin Bani Yassin, Nasaybah Awajan
45-56
Abstract Views : 4612
Download :700
10.36923/jicc.v25i1.1017

Abstract: This study examines Sulayman Al Bassam’s adaptations of Shakespeare’s Hamlet, Richard III, and Twelfth Night, analyzing how his reworkings critique political leadership in the contemporary Arab world and deconstruct the Western discourse on Islamic terrorism. Al Bassam utilizes the disruptive elements in Shakespeare’s original works to engage with issues of religious extremism, Western opportunism, and authoritarianism in Arab/Muslim... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Importance of Being Understood: Intercultural Communication in Social Professions as a Tightrope Walking

Sarah Ali Mohamed, Doris Lüken-Klaßen
110-120
Abstract Views : 1678
Download :678
10.36923/jicc.v25i4.1264

Abstract: Global migration continues to reshape demographic and societal landscapes, requiring close attention to refugee integration and the intercultural communication it demands. This study aims to understand how social professionals navigate intercultural encounters with refugee families in the context of family education and counselling. Using a qualitative longitudinal design, we conducted repeated expert interviews with professionals from 33... [...] Read more

Open Access Article Intercultural Communication

An Intercultural Communication Management Framework For Culturally Diverse Organisations

Maria Mushaathoni
23-33
Abstract Views : 8251
Download :2149
10.36923/jicc.v25i4.1227

Abstract: In the context of increasing globalisation and workforce diversity, organisations face growing challenges in fostering effective intercultural communication, collaboration, and cohesion among employees from varied cultural backgrounds. Poor intercultural communication can lead to conflict, misunderstanding, and decreased organisational performance. This study aims to propose a comprehensive Intercultural Communication Management Framework... [...] Read more

Open Access Article Intercultural Communication

When East Meets West: Polish Business Communication from a Cross-Cultural Perspective

Hanna Bulawka, Joanna Molek, Julita Wozniak
97-108
Abstract Views : 8842
Download :1891
10.36923/jicc.v23i2.188

Abstract: This paper investigates how foreign nationals living and working in Poland evaluate Polish colleagues’ communication in English and its effectiveness in international business. It identifies features of linguistic behaviour attributed to Polish business interactions. Five dimensions of cultural variability (directness, emotionality, power distance, confrontation, critical evaluation) are used as benchmarks and offer an observational framework... [...] Read more

Open Access Article Intercultural Communication

Vietnamese Perceptions of (Im)politeness through Their Narratives of Medical Encounters with Native English-Speaking Doctors during Postgraduate Study abroad

Dr. Pham Thi Hong Nhung, Thai Thi Thanh Tuyen
34-46
Abstract Views : 2128
Download :1103
10.36923/jicc.v25i4.1259

Abstract: This study examines how Vietnamese postgraduate students interpret (im)politeness during clinical consultations with doctors in English-speaking countries. Drawing on narrative reflective reports from 14 Vietnamese university academics who completed their doctoral studies in TESOL and Applied Linguistics abroad, the research analyzes participants’ retrospective accounts of critical medical encounters in which they evaluated native... [...] Read more

Open Access Article Intercultural Communication

Chinese Intercultural Competence Scale and the External Factors of Spanish as a Foreign Language

Tzu Yiu Chen
43-55
Abstract Views : 3391
Download :785
10.36923/jicc.v23i3.240

Abstract: The current study aimed to assess the intercultural competence (IC) of Chinese students of Spanish as a foreign language (SFL) using Chen's (2019) Chinese Intercultural Competence Scale (CICS), as well as to investigate which external factors influence the acquisition of IC in the field of SFL. The quantitative data from the study show that the participants' IC level was neither high nor low. Their level of IC was affected by age, study... [...] Read more

Open Access Article Intercultural Communication

Journalistic Tactic and Intercultural Deficit: Post-publication Audience Engagement in a Finnish News Case Study

Ilkhom Khalimzoda, Shomaila Sadaf, Sanne van Oosten
131-144
Abstract Views : 1645
Download :529
10.36923/jicc.v25i1.1025

Abstract: This study examines audience interaction under a Finnish news article on Facebook, scrutinizing the influence of clickbait headlines and their contribution to Intercultural divisions. Utilizing positioning theory and the concept of ‘othering,’ the research enriches our comprehension of media framing, post-publication gatekeeping, and audience conduct in the digital realm. The comment analysis indicates that the audience primarily reacts to... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Developing Intercultural Competence in International Education: A Qualitative Study of Training Needs in Spanish SMEs

Marina AguarelesmBautista, Almudena Nevado-Llopis, Maria Luisa Sierra-Huedo
135-148
Abstract Views : 1503
Download :390
10.36923/jicc.v25i4.1266

Abstract: The international education sector requires professionals to collaborate daily with culturally diverse colleagues, clients, and partner institutions. While this diversity enriches organizational practice, it also generates recurring communication challenges that demand strong intercultural competence. In many Spanish small and medium-sized enterprises (SMEs), however, such competence is developed informally, without systematic training or... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Knowing Otherwise: Affective Actions In Intercultural Communication And Professional Practice

Nuntiya Doungphummes, Mark Vicars, Mathuros Tipayamongkholgul
101-109
Abstract Views : 1214
Download :352
10.36923/jicc.v25i4.1255

Abstract: Reflexivity, the critical self-examination of one’s role in the research process, has become increasingly central as researchers navigate positionality, power, and methodological bias when working across diverse sociocultural and linguistic contexts. Yet, intercultural research often overlooks the affective, relational, and embodied dimensions of collaboration that shape how knowledge is produced. This paper examines how transnational,... [...] Read more

Open Access Article Intercultural Communication

The Significance of Postcolonial Studies for The Cognitive, Socio-Affective, And Procedural Objectives In Multicultural Foreign Language Teaching

Volker Raddatz
100-108
Abstract Views : 1979
Download :405
10.36923/jicc.v24i1.561

Abstract: The study of postcolonial literature and culture corresponds with recent developments in the didactics of foreign language teaching at the advanced secondary school level and, for that matter, at the university level as well. This article aims to highlight three significant interfaces connecting postcolonial and didactic discourse. Firstly, the challenge posed by the "center" to the "periphery" implies a radical change in perspective and... [...] Read more

Open Access Article Communication

Persuasive Strategies in Email Marketing: An Analysis of Appeal and Influence in Business Communication

Ghaleb Rabab'ah, Sane Yagi , Sharif Alghazo, Rima Malkawi
12-25
Abstract Views : 8206
Download :2229
10.36923/jicc.v24i2.839

Abstract: This study examines the employment of persuasive strategies in informational emails that market products and/or services, illustrating how these strategies influence target customers and persuade them to make purchases. A corpus of 850 emails, encompassing over a million words, was compiled and analyzed using a mixed-method approach that integrated both quantitative and qualitative measures. The emails were collected between 2020 and 2021.... [...] Read more

Open Access Article Gender Studies

Black Women’s Lived Experiences of Informal Street Trading in East London, South Africa

Thenjiwe Meyiwa, Madoda Cekiso, Thabisile Maphumulo, Mashudu C. Mashige
162-171
Abstract Views : 1659
Download :497
10.36923/jicc.v24i2.812

Abstract: The study sought to evaluate women’s lived experiences of informal street trading in East London with specific reference to the coping strategies they adopt and their challenges within the industry.   A qualitative method was used, adopting a case study design. Interviews were conducted with fourteen street trader women participants who were purposefully selected because of the artefacts they displayed for sale. Data collected through... [...] Read more

Open Access Article Gender Studies

Experiences and Agency of South African Black Rural Women of KwaZulu-Natal Province, South Africa

Thenjiwe Meyiwa, Thabisile Bellinda Maphumulo, Madoda Cekiso
107-116
Abstract Views : 460
Download :85
10.36923/jicc.v26i2.1375

Abstract: This article seeks to highlight the experiences and agency of KwaZulu-Natal women through the theoretical lenses of African Feminism and the Sustainable Livelihoods Approach (SLA), foregrounding intersectional dynamics of gender, class, and rurality. The paper explores how rural women negotiate structural poverty, climate vulnerability, gender inequality, and socio-cultural constraints while exercising agency in livelihood strategies. Hence,... [...] Read more

Open Access Article Communication

Western Balkans: It’s Complicated An Inter-ethnic Communication Interdisciplinary Examination

Blerim Limani, Driton Majlichi, Mehmet Aslan, Shalva Kikalishvili, Daniel Brown
132-143
Abstract Views : 2403
Download :530
10.36923/jicc.v24i1.324

Abstract: The western Balkans are persistently grappling with its unfavorable inter-ethnic reputation. Although political toleration has been consistently proposed as a solution for inter-ethnic tensions, this paper argues for the adoption of the Coordinated Management of Meaning (CMM) framework, offering a fresh perspective to an old problem. Rooted in the 'communication perspective', CMM provides a crucial platform for stakeholders to interact... [...] Read more

Open Access Article Intercultural Communication

Intercultural Sensitivity Among In-Service Teachers in Greece: A Nationwide Survey Using the Intercultural Sensitivity Scale

Ioannis Karras, Ioannis Themelis
52-65
Abstract Views : 439
Download :91
10.36923/jicc.v26i2.1439

Abstract: This study aims to examine the intercultural sensitivity (IS) of in-service teachers in Greece by providing a nationwide profile across the five dimensions of the Intercultural Sensitivity Scale (ISS). Addressing a gap in previous Greek research, which has largely focused on pre-service teachers, specific specializations, or geographically limited samples, the study investigates whether Greek teachers’ intercultural sensitivity is balanced... [...] Read more

Open Access Article Intercultural Communication

Women, Faith, and Power: Intercultural Tensions In Aceh’s Election Supervision

Ellisa Vikalista, Hardi Warsono, Rina Martini, Dewi Erowati
149-160
Abstract Views : 1066
Download :358
10.36923/jicc.v25i4.1294

Abstract: Legally, the law in Indonesia has regulated and mandated female representation of 30%, but in the Aceh election supervisory institution, the representation figure does not reach the threshold. Aceh, as a province that was given the privilege of Sharia autonomy, actually experienced a deficit of representation, not caused by theological reasons, but because of structural obstacles and institutional bias. This study aims to evaluate the... [...] Read more

Open Access Article Intercultural Communication

Face and Identity in Intercultural Conflict Management

Min Hou
88-96
Abstract Views : 9383
Download :3200
10.36923/jicc.v23i2.55

Abstract: Face negotiation theory has been an influential theory of intercultural conflict management. However, as a theory of functional approach, it has limitations in analyzing dynamic conflict management process. Using repeated episodic interviews, this paper attempts to combine this theory with Spencer-Oatey’s (2007) face and identity model as well as post-structural perspectives of identity to analyze the dynamic and complicated conflict... [...] Read more

Open Access Article Communication

Charting the Course: A Bibliometric Analysis of Emerging Trends in Communication and Resilience Research

Iis Mardiansyah, Sumardjo Sumardjo, Sarwititi Sarwoprasodjo, Tin Herawati
68-83
Abstract Views : 1659
Download :509
10.36923/jicc.v24i4.916

Abstract: This study conducted a comprehensive bibliometric analysis of the literature on Communication and Resilience from 1998 to 2023. This study explores research dynamics, publication growth, and emerging trends, with a focus on international collaboration and geographic distribution. The main objective of this research is to provide a holistic view of the evolution and future direction of the field of communication and resilience research, as... [...] Read more

Open Access Article Special Collections Understanding Creativity: Role of Psychological...

Leader Member Exchange and Creative Idea Endorsement: The Role of Supportive and Challenging Voice

Marwan Marwan, Aan Komariah, Dedy Achmad Kurniady, Sony Muhammad Ikhsan Mangkuwinata, Ahmad...
57-68
Abstract Views : 1819
Download :630
10.36923/jicc.v23i4.279

Abstract: This study seeks to investigate why speaking out is not viewed positively in certain instances, but, at times, doing so results in both management support for the pitched proposals and improved interpersonal correlations for individuals doing so. Data was collected from two sources: employees and their supervisors of a telecommunication services organization in Indonesia. The data collected from 367 subordinates and 98 supervisors was then... [...] Read more

Open Access Article Intercultural Communication

Impoliteness strategies reported and issued on website reviews by clients of New York and Madrid social services centres

Rosa María Pacheco Baldó
1-10
Abstract Views : 2833
Download :829
10.36923/jicc.v22i2.33

Abstract: This paper analyses the negative reviews that some users of social services in New York and Madrid posted on Google. The aim is to relate the impoliteness strategies that the users of these centres reported to have received or that they issued themselves with the cultural values of the groups they belong to. To achieve this, twenty American and Spanish centres were analysed, obtaining more than two hundred negative comments that,... [...] Read more

Open Access Article Intercultural Communication

“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions

Yau Ni Wan
95-105
Abstract Views : 2914
Download :982
10.36923/jicc.v23i4.344

Abstract: Intercultural competence is essential in a globalized business environment, where successful cross-border transactions rely on effective cross-cultural communication. Interactions between US customers and Filipino customer service representatives (CSR) in call centers are one example where intercultural competence is required. This study examines the use of counter-expectancy expressions in call center complaint calls by American consumers... [...] Read more

Open Access Article Cultural Studies Intercultural Communication

The Green ASEAN Culture Festival as a Strategic Educational Instrument for Enhancing Intercultural Communicative Competence

Ika Merdekawati Kusmayadi, Rinda Aunillah Sirait, Rully Khairul Anwar
93-103
Abstract Views : 3269
Download :884
10.36923/jicc.v25i3.1185

Abstract: This study investigates the implementation of cross-cultural communication through the Green ASEAN Culture Festival at Universitas Padjadjaran, positioning it as a strategic pedagogical tool for fostering intercultural competence in higher education. Employing a qualitative case study design, the research integrates data from 15 semi-structured interviews with student organizers and performers representing five academic programs, as well as... [...] Read more

Open Access Article Intercultural Communication

Destination Image, Cultural Intelligence, and Tourist Loyalty: Insights From a Tunisian Ecotourism Destinatio

Malek Kohli, Sameh SKHIRI, Abu Elnasr E. Sobaih, Ahmed. E. Abu Elnasr
66-81
Abstract Views : 464
Download :108
10.36923/jicc.v26i2.1452

Abstract: This research aims to investigate the structural mechanisms underlying tourist loyalty in emerging ecotourism destinations. Using the Stimulus-Organism-Response framework, it examines how cognitive and affective dimensions of destination image influence loyalty intentions, while exploring the mediating role of cultural intelligence. A quantitative design was deployed, based on a survey of 720 ecotourists in Tunisia, with Structural Equation... [...] Read more

Open Access Article Intercultural Communication

"For Them, The Hijab Means Dangerous Arabs" – Between Policy And Practice: Challenges In Implementing The Integration Of Arab Teachers In Hebrew Schools

Dolly Eliyahu-Levi, Avi Gvura
127-139
Abstract Views : 1834
Download :634
10.36923/jicc.v25i3.1186

Abstract: This study investigates the challenges associated with implementing the Israeli Ministry of Education’s policy to integrate Arab female teachers into Hebrew-speaking schools, guided by Social Identity Theory and Realistic Conflict Theory. Employing a qualitative-phenomenological approach, the research is based on semi-structured, in-depth interviews with 23 teachers (14 Jewish and 9 Arab) working across various levels of the Hebrew education... [...] Read more

Open Access Article Intercultural Management

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Israr Ahmad
148-163
Abstract Views : 4267
Download :2005
10.36923/jicc.v25i2.1065

Abstract: In the era of digital globalization, small and medium-sized enterprises (SMEs) are increasingly challenged by intercultural communication barriers as they expand into international markets. Simultaneously, advancements in artificial intelligence (AI) offer unprecedented opportunities to overcome such barriers by enhancing linguistic, cultural, and behavioral adaptation. This systematic literature review integrates findings from 131 studies at... [...] Read more

Open Access Article Intercultural Communication

Art–Science Collaboration: Paleontology Inspired by Intercultural Surrealist Representations

Jose De la Fuente
1-10
Abstract Views : 1739
Download :742
10.36923/jicc.v25i3.1181

Abstract: The collaboration between art and science provides a powerful avenue for addressing complex scientific challenges and fostering intercultural communication. However, the intersection of paleontology, surrealism, and paleoart remains underexplored, presenting a critical gap in art-science scholarship. This study investigates how paleontological inquiry can be inspired by intercultural surrealistic representations, focusing on the works of... [...] Read more

Open Access Article Organizational Culture

The Impact of Human Capital on a Company's Value: A Cross - Cultural Study

Amjad S. Al-Delawi, Manaf Raewf, Alaa S.Jameel
24-32
Abstract Views : 3094
Download :1005
10.36923/jicc.v23i1.53

Abstract: Human resource culture is the only attempt to determine the cost and value of the company's HR in   terms   of   expenditures   incurred   through   employment,   social welfare   culture, communication,   training, development, and compensation. This study aims to look into the impact of human capital on a company's value. Using a purposive sampling method, both market capitalization and total assets were used to determine... [...] Read more

Open Access Article Intercultural Communication

Reaction Profiles by Americans, Chinese, Japanese, Thai, and Vietnamese on ‘Skeletons in the Family Closet’ Topics

Charles McHugh
1-13
Abstract Views : 664
Download :521
10.36923/jicc.v1i1.355

Abstract: Americans, Chinese, Japanese, Thai, and Vietnamese ( N =250) rated 57 random proposed conversation topics on a five-point scale (i.e., very good, good, neutral, bad, very bad) to a same-culture, same-sex school friend. Five factors emerge and are characterized as:  Familial Biographical Data ,  Skeletons in the Family Closet ,  Small Talk Topics ,  Personal Information Topics , and  Intimate Relations Topics . For the... [...] Read more

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